Privacy policy

1. Company information

MyTaleo LLC is located at 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, USA.

2. Information we collect

Personal information

• Contact details (name, email, phone, shipping/billing addresses)
• Payment information processed through Stripe
• Order history and customization preferences
• Photos uploaded for book personalization
• Child information provided for personalized books (name, age)

Automatically collected information

• IP address, browser type, operating system
• Pages visited, time spent, referral sources
• Device information and visit timestamps

Cookies and tracking

We use cookies and similar technologies. You can configure your browser to refuse cookies; some features of the site may not work without them.

3. How we use your information

We use your data to process orders, handle payments, communicate about purchases, provide customer support, improve our services, prevent fraud, and meet legal obligations.

4. Photo usage and security

Photos are used solely for the purpose of creating your personalized book. We do not store, sell, share, or use photos for marketing after the order is completed.

5. Payment processing

Stripe handles all payment processing. We do not store your full credit card details on our servers. Stripe is PCI-DSS compliant.

6. How we share your information

We share information only with service providers that help us deliver the service (payment, shipping, hosting, analytics), and only under confidentiality obligations. Data may be disclosed when legally required or during a business transfer.

7. Data retention

Order information is retained for accounting and legal purposes. Account data is kept until you request deletion. Uploaded photos are deleted after your book is produced and delivered.

8. Data security

We implement technical and organizational safeguards to protect your data, though no method of transmission over the Internet or electronic storage is 100% secure.

9. Your rights

You may request access, correction, deletion, opt-out from marketing, or data portability via our contact page.

10. Children's privacy

Our website is intended for adults (parents and guardians). We do not knowingly collect personal information directly from children under 13.

11. International data transfers

Data may be transferred to and processed in the United States, where our servers are located.

12. Third-party links

External sites are not our responsibility. Please review third-party privacy policies independently.

13. Changes to this policy

We may update this policy from time to time. Updates will be posted with a revised date. Please review periodically.

14. Contact information

Email: support@mytaleo.com
Phone: +1 307-310-8583
Address: 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, USA

15. California privacy rights (CCPA)

California residents have rights to know what personal information is collected, request deletion, opt out of sales (we do not sell personal data), and receive non-discriminatory treatment for exercising these rights.

16. European privacy rights (GDPR)

If you live in the European Economic Area, you have the right to access, rectify, erase, restrict processing, port your data, and object to processing. Legal bases include performance of a contract, legitimate interests, your consent, and legal obligations.